What do you ask most often?

Ordering and delivery


Can I exchange the goods, for example if they are too small for me?
Yes, it is possible. Simply send us the unworn and unused goods back within 30 days of receiving the product. You can return the product free of charge via Zásilkovna. Simply enter the code 94787462 at the Zásilkovna drop-off point and the package will be delivered to us. After receiving the package , we will send you a new product as soon as possible. More information can be found here .

When will I receive the ordered goods?
It depends on when you place your order and the carrier when they pick up and deliver the packages. If you place your order in the morning, it is likely that it will be delivered to you the next day. However, we cannot guarantee this.

How much will I pay for shipping?
The price of delivery is determined by the method of delivery and payment . You will pay the least if you have your package delivered to Balíkovna . If you pay by transfer or card , you will pay only 47 CZK . You can find all prices of delivery services in Transport and payment .


Sheep wool products


What are the health benefits of sheep wool products?

It is proven that sheep's wool has a beneficial effect on the human body .

  • Dry heat: Helps with muscle, joint, and spine pain and is beneficial for blood circulation. Rheumatists, people suffering from migraines or kidney or gynecological problems.
  • Thermoregulatory properties: There is no excessive sweating or feeling of cold. When in contact with the human body, wool heats up to a temperature of 36.6°C and maintains it at the same level, regardless of the ambient conditions, even at high or very low temperatures.
  • Antibacterial and hypoallergenic properties: Sheep wool repels dust mites and other microorganisms that cause, among other things, allergic reactions.
  • Sleep support: Wool clothing and bedding are scientifically proven to improve sleep quality. Wool helps regulate your body temperature and keeps you in the so-called thermal comfort zone for longer, so you will not only fall asleep faster, but also have a deeper and less fragmented sleep. Find out more here .
More information about sheep wool can be found here .

Are sheep wool products suitable for asthmatics?
Yes, they are. Keratin in sheep's wool fibers breaks down unwanted bacteria, so clothes last longer without odor. Sheep's wool has been proven to be hypoallergenic . To date, no allergy from sheep's wool has been proven. On the contrary, everything indicates that sheep's wool is very suitable for allergy sufferers. Sheep's wool repels dust mites and other microorganisms that cause, among other things, allergic reactions.

Do I have to wash woolen items first?
You don't have to, we send new goods. Wool has amazing self-cleaning abilities and therefore we recommend washing 100% wool goods only when they are very dirty . For routine maintenance, it is enough to air the products and, if necessary, clean local dirt with lanolin.

Does the wool smell like sheep?
Yes, there may be very little at first. This is due to the lanolin, which is natural to wool and protects the fibers. Just shake and air it out at first and gradually the wool will adapt to the scent of your home.

Does the wave bite?
Approximately one in a thousand customers complain that the wool bites them. Initially, the wool may be uncomfortable for some people on bare skin, but this is a desirable feature, as it massages nerve endings, which helps with overall relaxation and contributes to quality sleep. Sometimes it takes a while to get used to, but it is definitely worth it.

Does the wave bite?
Yes, initially fine hairs may shed, which is a natural characteristic of genuine sheep's wool. After a short period of use, this phenomenon will be significantly reduced and they will no longer normally cling to clothing.

Is wool cool in summer and warm in winter? How does it work?
Sheep wool has thermoregulatory and insulating properties. Sheep hair shrinks and expands according to the ambient temperature. When in contact with the human body, the wool heats up to a temperature of 36.6 °C and maintains it at the same level, regardless of the ambient conditions, even at high or very low temperatures.

Which blanket should I choose?
We have single-sided and double-sided blankets .
When it gets cold or you need a lighter cover, a single-sided blanket is enough.
For a greater feeling of warmth , or if you like being hugged and covered, a double-sided blanket is better. We have tested that you can sleep comfortably under a double-sided blanket in your underwear even at ten degrees.

What is the difference between a single-sided and double-sided blanket?
The single-sided blanket is made of wool fleece that has been scratched. This means that part of the wool is stretched to the other side and heat-set. This creates a wool material that is pleasant on both sides.
We sew a double-sided blanket by joining two pieces of wool fleece together. It is the same material as for single-sided blankets, but it does not go through the scratching process.

Are sheep wool products suitable for newborns?
Yes, they are. Our materials are tested for substances that could be harmful even to our little ones. Newborns sleep happily in wool even in a diaper. So you don't have to worry about the wool biting your baby.

Are your products of good quality?
We have received Woolmark certification for manufacturers. The material is tested in one of the strictest laboratories, Intertek Italia SpA. The children's goods were inspected by the Regional Hygiene Station, which found everything to be in order.

Where does the wool you use come from?
We have several verified suppliers from Europe, Great Britain, Peru, Colombia, New Zealand and also from the Czech Republic. Each wool is suitable for something different, they are usually combined for the best result. We spend several months a year traveling around the world, we know some of the suppliers personally and we place great emphasis on how they treat the sheep or alpacas, whether they are well taken care of and what the overall health of the herd is.

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